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How To: Process Mapping
Gan the knowledge and skills to effectively create and utilise …
What you'll learn
The definition and importance of process mapping in understanding and improving business operations.
Various types of process maps, including Flowcharts, Swimlane Diagrams, and Business Process Modelling Notation (BPMN).
How to identify inefficiencies, redundancies, and opportunities for improvement within a process.
The benefits of process mapping in simplifying complex processes, enhancing customer experience, and facilitating training and onboarding.
Key symbols and notations used in process mapping, including start and end events, tasks/processes, decision points, and data objects.
Practical steps for creating effective process maps, from defining the scope and objectives to selecting appropriate tools and notations.
Utilising common tools for process mapping such as Microsoft Visio, Lucidchart, and Miro.
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How To: Use Case Diagrams
Introducing you to the basics and intricacies of creating and …
What you'll learn
The fundamentals of Unified Modeling Language (UML) and its importance in software development.
How to identify and define actors within a system.
The process of outlining use cases to represent system functionalities.
Techniques for connecting actors to their respective use cases to illustrate system interactions.
Strategies for enhancing clarity and communication in system design through effective use case diagrams.
Best practices in use case diagramming to support requirement analysis and project documentation.
